2019 was one of the worst and shocking years in cyber security. Worst because of the scale of data exposure – 5183 breaches, exposing 7.9 billion records in just the first nine months of 2019 . Shocking because of the post-mortem reports – most of the breaches were the result of security oversight and loose controls, something which could have been easily avoided by following basic security practices. For example, you might have invested heavily in securing your assets in the cloud, but how do you prevent human error, which according to Gartner may become the cause for 99% of cloud security failures by 2025 ?
Take the example of ServiceNow – the leading IT Service Management (ITSM) application. To help organizations manage their IT workflows and streamline service delivery, ServiceNow hosts a large amount of enterprise data in the cloud and takes great measures to protect the data within the service. But how do you prevent insider threats and bad actors from accessing and misusing the data in ServiceNow? How do you protect the data once it leaves ServiceNow environment and gets shared offline? Are you aware of who is accessing which data in your ServiceNow cloud at any point in time?
Sensitive data in ServiceNow cloud
In the world of data breaches, ITSM data may rank among one of the most frequently targeted. Most of the cybersecurity failures happen in the world’s top tech companies. Yahoo, Uber, Ebay, Twitter – every fort has been breached. When sensitive data leaves a business and enters the cloud, the risk for mistakes and breaches amplifies. Companies today must adopt advanced next-generation cloud security solutions to prevent and mitigate security threats in their IT environment, protect the privacy of their data and comply with a growing number of global regulations.
Following are some of the security mandates your organization should employ to protect the sensitive data in ServiceNow or any other ITSM focused SaaS cloud:
CipherCloud CASB+ for ServiceNow helps you to protect your data in ServiceNow and expand its use for business processes that handle private, sensitive or regulated data. The CipherCloud CASB+ platform provides deep visibility, end-to-end data protection, advanced threat protection, and comprehensive compliance capabilities to support ServiceNow cloud users, ensuring confidential and sensitive data is protected across all locations – in the cloud and on users’ devices.
How CipherCloud enables total protection for ServiceNow cloud:
Join us on January, 23 for a live webinar discussion on how organizations can secure ServiceNow with a data-centric approach while preserving user features and automated processes.
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