Salesforce Platform & AppExchange
At A Glance
HOW IT WORKS
CipherCloud gives you a control point for corporate data going to and from the cloud. All your users – internal, remote, or mobile – can seamlessly access Salesforce Chatter through desktop, web or mobile clients, while allowing you to enforce security policies.
The process is transparent to authorized users and preserves the functionality of Salesforce Chatter. CipherCloud provides AES 256 encryption, tokenization, cloud malware detection, and activity monitoring for any of your information before it goes to the cloud. Granular policy controls let you select appropriate security levels for structured fields, unstructured data, or attachments.
When information is encrypted by CipherCloud, the critical encryption keys always remain within your organization. If your protected data is accessed in the cloud by an unauthorized user, it is indecipherable to anyone who does not possess the keys.
CipherCloud supports popular features in Salesforce Chatter like # tags, @ mentions, allowing users to search or sort data even when it is encrypted. Detailed audit logging provides unprecedented visibility into cloud usage, security, and content. The solution is highly scalable, and adds negligible latency with a stateless architecture and is easily deployed on physical or virtual servers as well as private cloud deployments.
CipherCloud for Salesforce Chatter integrates seamlessly with all types of Salesforce applications including Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce Marketing Cloud, and can integrate with custom applications built on the Salesforce Platform (Force.com) as well as third-party products in the AppExchange ecosystem.
Cloud Data Discovery
CipherCloud can query any Salesforce organization and provide real-time, drill-down information about where your data is going and what your users are doing in the cloud. Customizable dashboards let you easily track the information most important to your organization.
AES 256-bit Encryption
CipherCloud uses standards-based AES 256-bit encryption, which is FIPS-compliant and has been extensively reviewed and tested by many independent organizations. This encryption standard has been widely deployed for secure government and civilian applications globally.
Learn more about AES Encryption >
For organizations with strict data residency requirements, CipherCloud also provides tokenization – substituting randomly generated values for the original data, which never leaves the enterprise. The original data and mappings are stored locally in a JDBC-compliant database.
Learn more about Tokenization >
Enterprise Key Management
The solution includes enterprise-grade key management in compliance with NIST SP 800-57 standards. Keys can be stored securely on the CipherCloud Platform or separately on a KMIP-compliant server. Keys can be split between multiple custodians, rotated or expired without affecting legacy data.
The CipherCloud platform is highly scalable, supporting large scale, high throughput deployments with extremely low latency. A stateless architecture requires no local database for encryption.
Organizations often have many separate Salesforce Orgs that have been deployed by separate departments. CipherCloud can manage multiple Salesforce Orgs or cloud applications with a single system, providing centralized policy controls and company-wide enforcement.
Flexible Policy Controls
Security can be applied on a granular per-field, per-word, or per-character basis. A range of security options let you precisely set the level of security and search-ability for each data type, supporting both structured fields in Salesforce and unstructured data, such as Salesforce Chatter posts.
Advanced Function Preservation
Security that breaks applications is pointless. CipherCloud avoids this by integrating tightly with Salesforce, preserving format, search, sort and other key functions. CipherCloud supports full wild-card searches, and advanced report filters (such as “less than” or “greater than”).
Cloud Malware Detection
Cloud applications often bypass conventional network-based anti-virus systems, but CipherCloud adds integrated malware protection for all content going in and out of your cloud applications, with zero-day protection against cloud viruses, spyware, Trojans, bots, rootkits, and more.
Learn more about Malware Detection >
User Activity Monitoring and Anomaly Detection
CipherCloud provides complete and real-time visibility into ongoing user activity, along with anomaly detection that can spot unusual user and data activity in real-time – often an indicator of security or compliance problems. Easy controls allow you to set appropriate thresholds for anomaly detection. Customizable reports can be output in a wide range of format.
Broad Support for Mobile Devices
CipherCloud enables you to continue to access Salesforce seamlessly from mobile devices, supporting mobile clients and Salesforce Touch.
Extensible Platform for Custom Integration
The CipherCloud platform can be easily extended to support any kind of external cloud application, database, or third-party Salesforce AppExchange solution, enabling you to extend security for the entire Salesforce ecosystem.
Multiple Deployment Options
The CipherCloud platform can be installed on a physical server or virtual machine behind your corporate firewall, or deployed in a virtual private cloud (such as Amazon Web Services). The solution can also be hosted by third-party providers such as Rackspace or NTT.